Privacy Policy
1. Introduction
Welcome to Kite & Wing Mauritius, operated by Hi-5 Services Ltd (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and make purchases from our e-commerce website, www.kitewing.mu (the “Site”).
2. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you make a purchase, register an account, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment information.
- Browsing Information: We collect information about your interactions with our Site, including IP address, browser type, operating system, pages viewed, and time spent on the Site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, track usage, and analyze website traffic. You can control cookie settings through your browser.
3. How We Use Your Information
We use your information for various purposes, including:
- Processing Transactions: To process and fulfill your orders, manage payments, and provide customer support.
- Improving Our Services: To analyze Site usage, improve our products and services, and personalize your experience.
- Communication: To send you order updates, marketing communications (if you opt-in), and respond to your inquiries.
- Compliance: To comply with legal obligations and protect our rights and the rights of others.
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party service providers who assist us in operating our Site, processing transactions, and providing customer support.
- Legal Requirements: When required by law or to protect our rights, safety, and property, we may disclose your information to comply with legal obligations or respond to lawful requests.
- Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time. To exercise these rights, please contact us at [insert contact email].
7. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the effective date. Your continued use of the Site after such changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Hi-5 Services Ltd
Mauritius
Email: contact@kitewing.mu
Phone: +230 5252 9696